When a customer enters a partnership with Atlas Copco Gas and Process, they are receiving more than just top-of-the-line industrial turbomachinery.
Present in more than 100 countries, Atlas Copco Gas and Process can deliver high-quality aftermarket sales locally, in the customer’s language, and through an integrated, single point of contact.
An around-the-clock operation, the Atlas Copco Gas and Process Aftermarket Sales team always is ready to take action for the customer, 24 hours a day and every day of the year.
Every service center around the world offers all equipment, tooling, and qualified staff needed to provide complete and comprehensive local maintenance - and a quick response.
For post-installation air compressor sales and services, we offer services in the following three basic plans:
Total Responsibility Plan
This plan provides complete coverage of all Atlas Copco Gas and Process after market parts and services. For instance, following an air compressor installation, any air compressor maintenance will be covered under this comprehensive, fixed-price plan.
This includes all air compressor repair parts, labor costs for air compressor service, replacement compressor parts, and full accountability for all component parts under contract. In essence, this service package is designed to live up to its name, providing the customer with complete peace of mind.
This is a preventive program in which selected parts are replaced at predetermined times. In this case, further air compressor maintenance services are determined by diagnostic procedures.
This plan features a series of regular diagnostic checks and a comprehensive status report, identifying any Atlas Copco Gas and Process after market parts and services that might be necessary.
Customers are assured a regular, expert diagnosis, assuring that the equipment is operating at an optimal level. The need for air compressor maintenance, air compressor repair parts, or replacement compressor parts are suggested and carried out per the result of the inspection.
Regardless of the plan a customer chooses, Atlas Copco Gas and Process is confident in the quality and reliability of our products and after sales services to such an extent that we underwrite our own warranty.
We take pride in our reputation for global competence, and look to earn our good name with technical expertise and tireless customer service, providing customers with superior productivity day-in and day-out.